- Operator
- EISOL LLC (英智ソリューションズ合同会社), Tokyo, Japan
- Representative
- Taketo Tanaka
- Address
- Famille Nakano 101, 5-18-1 Nakanokamicho, Hachioji-shi, Tokyo 192-0041, Japan
- Phone
- +81 70-1480-3872 (phone support is not available — please contact us by email.)
- Intended users
- The service is contracted, paid for, and managed by a parent or guardian and used together with their child. Registration and purchases must be completed by an adult parent or guardian.
- Price
- Shown on the Stories membership purchase page (tax included). Free stories and previews remain free.
- Additional charges
- Internet connection charges are borne by the customer.
- Payment
- Use the payment method shown at checkout (Stripe or an app-store purchase). No payment is required for each series' free first episode. Membership is charged when purchased and then renews at the selected interval; the annual plan is paid upfront for one year. Checkout shows the billing date, amount, and renewal terms.
- Delivery
- Available immediately after payment. Original picture books that require generation are provided promptly after generation completes.
- Cancellation
- Cancel anytime through the original purchase channel (Web or the applicable app store); member features remain available until the end of the paid period. Except where applicable law or store rules require otherwise, refunds after delivery and partial-period refunds are not provided (defects are handled individually).
- Requirements
- A current modern browser (desktop or mobile).