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Lumina purchase and use terms

2026-09-10

Lumina is a creative credit for generating images, music, video, games, picture books and comics in the Lumisia Stories creative studio. Registration, purchases and subscription management must be completed by an adult.

Prices and payment

Prices are charged in Japanese yen through Stripe. Monthly plans are charged at purchase and renew automatically each month. Check your billing date and next price in checkout and subscription management. You are responsible for connection charges. Top-ups are one-time purchases and do not automatically refill.

Credits, expiry and cancellation

Lumina is granted after payment is confirmed. Monthly credits last through the end of the following billing period, with rollover capped at one month’s allowance for your plan. Credits expiring first are used first. Purchased credits do not expire and remain usable after subscription cancellation. Your balance and expiry dates appear in the studio.

You can turn off renewal in the studio at any time. Your paid period and credits within their displayed expiry dates remain available. Plan changes affect your next bill, without an immediate additional charge or credit grant. Existing contracts and Lumina balances for other services are preserved.

Generation and returned credits

The output scope and credit cost are shown before generation. Credits are reserved at the start and spent once the output is saved. If generation fails or times out without delivering an output, Lumina is returned automatically. If the original monthly credits have expired by then, returned credits remain available for 30 days.

New creations are accessible in your account for 90 days from the start of generation. Download anything you want to keep longer. Generation can take time, and capacity limits may apply. AI results vary; a particular result or exclusive rights are not guaranteed.

Refunds and support

Except where required by applicable law, purchases are not cancelled after delivery and partial billing periods are not refunded pro rata. Contact us about duplicate charges, missing credits or other faults. Where a statutory refund is required, including relevant service-closure circumstances, we will provide the required procedure.

tanaka@lumisia.world · Operator information · Privacy